Shipping policy

Last Updated: June 2026

Shipping Overview

At Bamboooh, we are committed to delivering your handcrafted bamboo jewellery safely and efficiently. Every order is carefully packed to ensure it reaches you in excellent condition.

Processing Time

All orders are processed within 3–7 business days after payment confirmation.

Please note that orders are not processed, shipped, or delivered on weekends or public holidays.

Domestic Shipping (India)

  • Estimated delivery time: 3–7 business days
  • Delivery timelines may vary depending on your location and courier availability.

Once your order has been shipped, you will receive a tracking number via email or SMS.

International Shipping

We currently ship to selected international destinations.

  • Estimated delivery time: 7–21 business days
  • Delivery times may vary based on destination country, customs clearance, and local postal services.

Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Shipping Charges

Shipping charges are calculated at checkout based on the delivery location and order value.

From time to time, Bamboooh may offer free shipping promotions.

Order Tracking

Once your order has been dispatched, you will receive a tracking link via email.

If you do not receive tracking information within 3 business days of placing your order, please contact us.

Delayed Deliveries

While we strive to meet estimated delivery timelines, delays may occasionally occur due to:

  • Weather conditions
  • Public holidays
  • Courier disruptions
  • Customs inspections
  • High order volumes

Bamboooh is not liable for delays caused by third-party shipping carriers.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the order is returned to us, additional shipping charges may apply for reshipment.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us within 48 hours of delivery or the expected delivery date.

Please include:

  • Order number
  • Photographs of damaged items (if applicable)
  • Description of the issue

We will work with the shipping carrier to resolve the matter as quickly as possible.

Contact Us

For any shipping-related questions, please contact us at:

Email: support@bamboooh.com

We will do our best to assist you promptly.